All dogs and cats must be fully vaccinated with annual boosters and a current vaccination card must be shown at time of boarding. We reserve the right to refuse any animal without proof of vaccination. If the kennel cough vaccination is to be given to your animal then this must be at least 21 days prior to boarding.
Animals brought to the London pick up must be at the shop between 8am-1pm (subject to change)
Animals taken to, and being picked up from the kennels must be between the following hours: Monday-Saturday: 11am-12pm or 2pm-3pm. Sunday: 11am-12pm
Boarding is charged from the day the animal comes in until the day the animal goes home.
A deposit will be required to confirm bookings.
All animals boarding will have an additional £3 per week to cover insurance.
All monies must be paid when the animal comes in and if the animal goes home early no refund will be given.
Payments can be made by cash, card or cheque on arrival at the shop or Cash / Cheque at the Kennels.
Please give as much notice as possible for cancellations and any alterations in your animals arrival and departure times.